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Browser Compatibility

Recommended browsers and known issues

2 min read

Recommended Browsers

FenceEstimatePro works best on modern, up-to-date browsers:

Chrome

Version 100+ (recommended)

Best performance, full feature support

Edge

Version 100+ (recommended)

Excellent compatibility (Chromium-based)

Safari

Version 15+ (macOS/iOS)

Works well, some PDF features may vary

Firefox

Version 100+

Fully supported

Mobile Browsers

FenceEstimatePro is fully responsive and works on mobile devices:

  • iOS Safari: iOS 15+ (iPhone, iPad)
  • Chrome Mobile: Android 10+
  • Samsung Internet: Latest version

💡 Note: For the best experience creating estimates, we recommend using a desktop or laptop. Mobile is great for viewing estimates on job sites or sending proposals to customers.

Known Issues

Internet Explorer

Not supported. Internet Explorer is deprecated by Microsoft. Please upgrade to Edge, Chrome, or Firefox.

Older Browser Versions

Browsers older than 2 years may have issues:

  • PDF downloads may fail
  • Layout issues on estimate builder
  • Slow performance
  • Security vulnerabilities

Solution: Update your browser to the latest version.

Safari Private Mode

Some features may not work correctly in Safari's Private Browsing mode due to storage restrictions. Use regular mode for full functionality.

Feature Support by Browser

FeatureChromeSafariFirefoxEdge
PDF Generation
Excel Export
Contract Signing
Drag & Drop
Offline Support⚠️

⚠️ = Limited support or requires specific settings

Troubleshooting Browser Issues

Clear Cache & Cookies

If you experience strange behavior, clearing your browser cache often helps:

  • Chrome/Edge: Settings → Privacy → Clear browsing data
  • Safari: Preferences → Privacy → Manage Website Data
  • Firefox: Options → Privacy → Clear Data

Disable Browser Extensions

Ad blockers, privacy extensions, or password managers can sometimes interfere with FenceEstimatePro. Try disabling extensions if you encounter issues.

Enable JavaScript

FenceEstimatePro requires JavaScript to function. Make sure it's enabled in your browser settings.

Allow Cookies

We use cookies for authentication and session management. Blocking cookies will prevent login.

System Requirements

  • Internet Connection: Broadband (1 Mbps+ recommended)
  • Screen Resolution: 1280x720 minimum (1920x1080 recommended)
  • RAM: 4GB minimum (8GB recommended)
  • Operating System: Windows 10+, macOS 11+, or modern Linux

Still having browser issues?

Contact support with your browser name and version, and we'll help troubleshoot.

Contact Support